CNZJ.NET

Learn to solve stubborn Windows 7 desktop support problems with training that teaches you in-depth support skills -- right down to the server-side configuration level.

Plus, you'll find yourself connected to loads of supplemental information and links that put powerful problem-solving resources at your fingertips.

This training maps to Microsoft exam 70-685. In no time, you'll be ready for the test and one step closer to MCITP certification as a Desktop Support Technician.

Exam-Pack 70-685: Microsoft PRO: Windows 7, Enterprise Desktop Support Technician contains:

• Series Overview


• Handling New Software Installation Issues


• Resolving Software Configuration Issues (free video!)
• Managing Software Failure Issues Part 1


• Managing Software Failure Issues Part 2


• Troubleshooting Logon Issues


• Identifying Network Connectivity Issues Part 1


• Identifying Network Connectivity Issues Part 2


• Managing Name Resolution Issues


• Administering Network Printer Issues


• Identifying Performance Issues Part 1


• Identifying Performance Issues Part 2


• Resolving Hardware Failure Issues


• Managing Wireless Connectivity Issues


• Handling Remote Access Issues


• Solving Internet Explorer Security Issues


• Resolving Issues Due to Malicious Software


• Identifying Encryption Issues


• Administering Software Update Issues

CBT Nuggets Exam-Pack 70-685 Microsoft PRO Windows 7 Enterprise Desktop Support Technician
CBT Nuggets Exam-Pack 70-685 Microsoft PRO Windows 7 Enterprise Desktop Support Technician
Homepage  2010-03-24  643.5 MB  34